Creuna

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CTAs

Overview:

Creuna is a customer experience agency. They have made it their mission to help you wow your customers with smooth and memorable online experiences.

Creuna is short for Creating Unique Net Advantages. Admittedly, net advantages sounds a bit late 90's, but there's a reason for that. They have been around for more than 15 years. Today, they talk a lot less about internet advantages and a lot more about great customer experiences across channels and platforms.

You'll find Creuna in four countries across the great North: Denmark, Norway, Sweden & Finland. Together they make up an army of more than 350 digital professionals.

Longcopy

Project Approach

Project Approach:

They apply design thinking as their key problem solving approach. Working together at the same table - creatives, analysts, developers, strategists and clients - they set out to uncover potential issues early in the process, to explore user needs and to test alternative solutions as they go along.

Essentially, this allows them to travel smoothly and effectively from challenge to solution, and to innovate in the pursuit of an even better customer experience. After all, it does make a lot more sense to discover a mismatch between solution and end-user in the process rather than the day before go-live.